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Local, Long-Distance, Toll Free Services Print E-mail

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*Analog Voice

*Recommended for businesses utilizing 1-5 business lines. Analog lines are always recommended for alarm lines and fax lines. There are many features available enhance your small business communication needs.

 

 *Digital Voice

*Digital voice circuits allow trunking. A T1 card would be require for your phone system in order to utilize this service. This service is recommended for businesses that require multiple phone lines. A total of 24 lines are available per circuit. This service is cost effective and extremely reliable. A SLA (Service Level Agreement) is generally offered with this service depending on what carrier is providing the service. Be sure to ask for a SLA when inquiring on service.

 

 *ISDN PRI

*This service goes one step further than a digital voice circuit. It includes features lines Inbound Caller ID Name & Number, and DID trunking which allows multiple numbers to be assigned to each channel. This service would require a PRI card for your phone system. If you’re considering upgrading your phone system with a T1 card, consider getting the PRI card as an added value upgrade. The investment would allow any digital voice service, value added features, and the cost is virtually the same.

 

*SIP

*SIP (Session Initiation Protocol) services are widely used for video and voice IP call termination.  The service can be an excellent solution for call centers, or for companies that utilize VoIP phone systems that are SIP capiable. If you are interested in learning more about this service or equipment, please contact your solutions specialist. 
 

*Integrated Access- Voice and Data Service

*Integrated access provides the best of both worlds. It offers dedicated T1 access with the capability to offer phone service as well. Most carriers have the capability to offer analog handoff with a simple piece of equipment (Ad Tran) at no cost to you. The advantage is cost savings, and dedicated service. As an added bonus, there is generally no equipment upgrade required to have this service. The service is recommended for businesses with 6 -16 voice lines. With this service, you can take advantage of multiple products and services all over a single access line (i.e., Local Loop), potentially reducing the cost of ownership.

 

*VoIP-Hosted and Non-Hosted Services

 

 

*Long-distance Service- Switched and Dedicated Services

*Does your business use a lot of long distance or a little? There are cost effective options for both scenarios. These services can cost your company a lot of money if you don’t watch your bill. It’s best to assess all options to find the best fit for your company.